Cookie Policy

What Are Cookies?

Cookies are small text files that are stored on your device (computer, tablet, or mobile) when you visit our websites. They help us provide you with a better experience by remembering your preferences, analyzing how you use our platform, and maintaining security.

This Cookie Policy explains what cookies we use, why we use them, and how you can control them. This policy applies to NeuroStack™ platform and neurostack.mavelstech.in.

Types of Cookies We Use

Essential Cookies

These cookies are necessary for the platform to function properly. They enable basic features like page navigation, secure access, and authentication. The platform cannot function properly without these cookies.

• Session management and authentication
• Security tokens and CSRF protection
• Cookie consent preferences
• Platform settings and configurations

Analytics Cookies

These cookies help us understand how visitors interact with our platform by collecting and reporting information. This helps us improve our services and user experience.

• Page visit statistics
• Feature usage patterns
• Platform performance metrics
• Error tracking and diagnostics

Functional Cookies

These cookies enable enhanced functionality and personalization for enterprise users.

• User interface preferences
• Dashboard configurations
• Language and timezone settings
• Recently accessed features and workspaces

Marketing Cookies

As an enterprise platform, we minimize the use of marketing cookies. Our focus is on providing secure, privacy-respecting services to our business customers.

Cookie Duration

Cookies can be either:

• Session Cookies: Temporary cookies that are deleted when you close your browser or log out
• Persistent Cookies: Remain on your device for a set period or until you delete them

Third-Party Cookies

Some cookies are placed by third-party services that appear on our platform. We use:

• Google Analytics: For platform analytics and performance monitoring
• Authentication Providers: For secure enterprise SSO functionality
• CDN Services: For content delivery and performance optimization

We carefully vet all third-party services for security and privacy compliance. Please refer to their respective privacy policies for more information about their cookie practices.

Managing Cookies

You have several options for managing cookies:

Browser Settings

Most web browsers allow you to control cookies through their settings. You can:

• View cookies stored on your device
• Delete all or specific cookies
• Block cookies from all or specific websites
• Set preferences for different types of cookies

Browser-Specific Instructions

• Chrome: Settings → Privacy and Security → Cookies
• Firefox: Options → Privacy & Security → Cookies
• Safari: Preferences → Privacy → Cookies
• Edge: Settings → Cookies and Site Permissions

Please note that disabling essential cookies will affect the functionality of the NeuroStack™ platform and may prevent you from using certain features.

GDPR & DPDP Act Compliance

In compliance with the EU General Data Protection Regulation (GDPR) and India's Digital Personal Data Protection Act (DPDP Act) 2023:

• We obtain your consent before placing non-essential cookies
• We provide clear information about what cookies we use and why
• We give you control over your cookie preferences
• We do not use cookies for purposes beyond what is disclosed
• We minimize data collection to what is necessary
• Enterprise customers can configure cookie policies at the organization level

Enterprise Cookie Management

Enterprise customers with service agreements may have additional options for managing cookies and tracking across their organization, including centralized consent management and custom privacy configurations. Please contact your account manager for more information.

Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any significant changes by posting a notice on our platform. Enterprise customers will be notified through their designated communication channels.